RETURNS

Returns

If for any reason you are not satisfied with your purchase, please contact us within 7 days of receiving your product(s) to obtain return information.

All items must be unused and in new condition with any tags still attached. Returns that are damaged, soiled or altered may not be accepted and sent back to the customer. The shipper is responsible for the costs associated with returning the item(s). We do not offer exchanges at this time but if there is a damage or issue with any product we will replace or return the item. Any custom orders and sale items are final sale.

Shipping

Our shipping and processing fees cover the processing, handling, packing and delivery of your order. Delivery fees do not include gift wrap or surcharges that may apply to some items. Items that are bulky, heavy, or of limited availability may have a delivery surcharge in addition to standard delivery and processing charges.

We aim is to deliver your products as promptly as we can. All Orders are sent off within 2 business days and shipping times are estimated at between 3-7 business days depending on your location.  

All shipping costs are calculated in the shopping cart and will be added to the order total before checkout. All orders are subject to availability. If your order can not be for any reason, you will be notified via email or phone and the item will be subtracted from your order. 

For International Delivery please contact West of Lincoln with the products you would like to order and a full shipping address so that we can get back to you with a quote.

Something out of stock? You can Pre-Order the item. Please email us, for pre-orders, with your delivery address to info@westoflincoln.co